Terms of Service

1. The agreement and the store operator

These Terms of Service govern the use of https://bevrino.com and purchases submitted through Bevrino. References to “Bevrino,” “we,” “our,” and “us” in these terms refer to Shaanxi Henuo Junzhi Trading Co., Ltd. in its role as the identified store operator. By using the site or placing an order, you agree to the terms applicable to that activity, together with any mandatory consumer protections that apply where you live.

Our business identifier is Unified Social Credit Code (USCC): 91611101MAK8A24Q9L. The company address and contact information are provided at the end of these terms.

2. Eligibility and responsible access

You must have the legal ability to enter a purchase agreement, or permission from a parent or guardian where permitted by law. Keep any account credentials secure and provide information that is accurate enough for us to process your order. You are responsible for activity initiated through your account to the extent permitted by applicable law, but this does not limit rights you may have concerning unauthorized transactions.

You may not interfere with site security, misuse checkout features, deliberately submit fraudulent orders, distribute malicious code, or collect information from the website in a way that violates law or the rights of others. We may take proportionate steps to protect customers and the service from misuse.

3. Product descriptions and availability

Descriptions, dimensions, materials, compatibility information, images, and other product details are intended to help you make a choice. Screens and lighting can affect how colors appear. Please read the product listing carefully, including any instructions or limitations. If there is a material mistake in a listing, price, or available quantity, we may contact you to correct it before accepting or fulfilling an affected order. Nothing in this section removes any statutory right to receive goods that conform to their description.

Availability can change while an order is being processed. Placing an item in a cart does not reserve it or guarantee fulfillment.

4. Order submission, review, and acceptance

When you submit checkout details, you make an offer to purchase the selected items on the terms displayed. An automated confirmation that an order request was received does not necessarily mean it has been accepted for fulfillment. Acceptance occurs when we confirm that the order can be processed or dispatch it, as permitted under the applicable law. If an order cannot be supplied, we will notify you and arrange an appropriate cancellation or refund of amounts collected for items we cannot fulfill.

We may need to contact you to clarify an address, investigate an unusual payment result, or resolve an availability issue. We will not use this discretion to take away non-waivable customer rights.

5. Prices, payment, and taxes

The amount payable for an order is shown during checkout, including the applicable shipping charge and taxes shown there. Prices and promotions may change for future orders, but a new listing price does not automatically alter an already accepted order. Available payment methods are those actually offered by the checkout at the time you place the order. Payment processing may be performed by independent payment services subject to their own terms and privacy notices.

Import charges or taxes assessed by a destination authority may apply to cross-border orders. Where applicable, their treatment depends on the shipping destination, the purchase information disclosed at checkout, and local law. We do not represent that every order is free of customs charges.

6. Processing, delivery, and changes to orders

Our standard order-processing allowance is 1–3 business days after successful payment confirmation. Estimated transport after dispatch is 7–15 business days, not including processing time, and is not a guaranteed arrival date. Availability of delivery destinations and shipping prices is determined by the options and amounts actually displayed at checkout. See our Shipping Policy for address errors, transport delays, tracking, and delivery concerns.

If you wish to cancel or modify an order, contact service@bevrino.com before dispatch. We will try to accommodate the request, but cannot guarantee cancellation after the parcel has been dispatched or has reached a stage that cannot reasonably be reversed. Legal cancellation rights, where applicable, remain unaffected.

7. Returns, exchanges, and refunds

For eligible items, a request for return may be made within 30 calendar days after delivery, subject to the conditions and legally required exceptions explained in the Return & Refund Policy. Voluntary return shipping is normally paid by the customer unless law requires otherwise. For a confirmed defective, damaged, or incorrect item, we bear the applicable return costs or provide another lawful resolution. There is no restocking fee. After a refund is approved, we initiate it within 10 business days, unless a shorter legal deadline applies; the payment institution may require additional posting time. The detailed policy and mandatory legal protections prevail where they provide stronger rights.

8. Content and intellectual property

The website's original text, design, visual presentation, and other materials may be protected by copyright, trademark, and related laws. You may use them as reasonably necessary for personal shopping. Unless authorized or otherwise permitted by law, you may not copy substantial portions for commercial exploitation, falsely imply our endorsement, or misuse another person's protected material. Product and third-party names may belong to their respective owners.

9. External services and links

Some website functions, such as checkout, payment, tracking, or linked information, can involve third-party services. Their availability and terms may differ from ours. A link does not mean we control every external website or endorse all its statements. We remain responsible for our own legal duties even when an independent service is involved.

10. Personal information

Information submitted through the store is handled in accordance with our Privacy Policy and applicable law. The policy explains data categories, processing purposes, relevant service providers, retention, international handling, and the choices available to customers.

11. Service changes and lawful limits of responsibility

We may update website features or correct errors. To the extent permitted by applicable law, we are not responsible for interruptions or losses caused solely by circumstances beyond our reasonable control. We do not exclude or restrict liability where doing so would be unlawful, including mandatory rights concerning defective goods, statutory remedies, fraud, or personal injury resulting from negligence where the law prohibits such exclusions.

Nothing here requires you to surrender a consumer protection, jurisdictional right, warranty, or remedy that cannot legally be waived. Any dispute or remedy will be assessed under the applicable mandatory law. If a provision is unenforceable, the remainder of these terms continues to apply to the extent legally possible.

12. Updates and contact

We may revise these terms to reflect a change in the store, technology, or law. A revised version will appear on the website. Changes to a completed purchase will not override mandatory rights or unlawfully change that transaction's agreed terms.

Operating Company: Shaanxi Henuo Junzhi Trading Co., Ltd.
Unified Social Credit Code (USCC): 91611101MAK8A24Q9L
Company Address: Room H1253, Unit 2, Building 6, Phase 2, Airport Economic Industrial Park, Airport New City, Xixian New Area, Shaanxi Province
Support Email: service@bevrino.com
Contact Phone: +86 15584695874
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)