Privacy Policy

What this notice covers

A store cannot complete a purchase without handling some information about the buyer. Other information is generated only when a visitor uses a particular feature, asks for assistance, or chooses a preference. This notice explains Bevrino's information practices by identifying the records involved, the decisions those records support, and the controls available to the individual. It covers interactions with https://bevrino.com, transactions conducted there, and related communications with our customer support team.

Information relating to someone who can be identified directly or indirectly is called “personal information” in this notice. Not every record we handle contains personal information, and the requirements that apply can differ according to where a person lives.

Data Controller

For personal information that Bevrino determines the purposes and essential means of processing, the responsible data controller is Shaanxi Henuo Junzhi Trading Co., Ltd.. This includes customer information used for handling store purchases and requests, subject to any applicable distinction between us and an independent service provider acting as its own controller.

Operating Company: Shaanxi Henuo Junzhi Trading Co., Ltd.
Unified Social Credit Code (USCC): 91611101MAK8A24Q9L
Company Address: Room H1253, Unit 2, Building 6, Phase 2, Airport Economic Industrial Park, Airport New City, Xixian New Area, Shaanxi Province
Privacy Contact: service@bevrino.com
Telephone: +86 15584695874
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

For a request concerning information about you, use the subject line “Personal Information Request” and tell us the type of request and the order or account details reasonably needed to find the relevant records. We may ask for proportionate proof that you are entitled to make the request before releasing information or taking an account-specific action.

Record group A — information used to operate a visit

A visit can generate an IP address, device or browser characteristics, requested pages, approximate region inferred from technical information, time of activity, referral information, and events needed to protect or maintain the website. These records generally come from the device or from the technology serving the site, rather than being typed into an order form.

We use relevant technical records to display pages, make carts and sessions work, identify errors, help prevent abuse, and maintain service reliability. Where a legal basis is required, those activities may rely on legitimate interests in maintaining a secure service, contractual necessity where a requested function forms part of a transaction, or another applicable ground. Optional measurements that require permission are handled according to the consent and choice rules applying to the visitor.

Record group B — information attached to a purchase

An order record can contain a customer's name, email address, telephone number, delivery and billing details, item selections, quantities, order reference, amount payable, currency, shipping method, transaction status, and fulfillment history. You provide some of these details, while the checkout and fulfillment process creates others.

These records let us evaluate an order, seek necessary clarification, deliver goods, send important transaction notices, process lawful returns and refunds, maintain accounting records, and investigate suspicious or disputed transactions. Where applicable, the legal basis may be performance of a contract, compliance with tax or consumer-protection obligations, or a legitimate interest in preventing fraud and resolving legitimate claims. Payment credentials may be entered into a payment provider's interface; the store may receive a status or reference without receiving the complete card details.

Record group C — information in conversations and requests

Customer-service records consist of the messages people send us, the contact channel used, the related order details, and any photos or documents voluntarily supplied to explain a problem. We use these materials to answer questions, confirm instructions, investigate damaged or missing goods, and record how the case was handled. We may also retain a limited history to avoid repeatedly asking a customer to explain the same issue and to defend or settle a legitimate claim.

Only share information reasonably relevant to the matter. Please do not email passwords, complete payment-card details, or sensitive identification documents unless a secure and necessary procedure is specifically explained.

Record group D — permissions and optional communication

Where promotional communications or preference tools are offered, a record may reflect a subscription choice, email address, unsubscribe action, consent signal, or privacy preference. The purpose is to respect the choice, send only appropriate communications, and document compliance when necessary. An order receipt or a message about a return is not the same as a marketing message.

Marketing emails, if sent, can be stopped using the unsubscribe facility in the message or by contacting service@bevrino.com. Where consent is the appropriate ground for optional processing, a person can withdraw it for the future. Withdrawing consent does not invalidate processing that was lawful before withdrawal or prevent essential order communications.

Which organizations may handle a record?

A purchase can require several organizations to perform distinct tasks. Our e-commerce infrastructure, including Shopify services used to operate the storefront, may store or process information needed for online retail functions. Payment services deal with payment authorization and settlement; delivery companies use recipient information to move a parcel; technology and support providers may need limited access to maintain systems or answer an inquiry. Professional advisers and public authorities may receive relevant information when a legal obligation or a legitimate dispute requires it.

We limit disclosures to information reasonably connected with the task and apply appropriate contractual or legal protections where required. A payment provider or another company may independently determine how it processes information for its own legal duties, in which case its privacy notice can also apply. We do not describe an unrelated third party as receiving information merely because it is commonly used by other online stores.

Site storage, analytics, and advertising boundaries

A shopping cart, language selection, or session may depend on cookies, device storage, or similar technical mechanisms. Some are necessary for requested functions. Other categories, such as nonessential analytics or advertising identifiers, may exist only when those features have actually been enabled. Where the law requires consent, optional technologies should operate in accordance with the choices offered to the visitor.

You can review privacy or cookie controls displayed by the store, when available, and use browser settings to limit storage. Blocking essential technologies may prevent a cart or checkout from functioning correctly. If laws applicable to you provide a right to reject targeted advertising, the sale of information, or certain sharing arrangements, you can ask us to implement the relevant choice at service@bevrino.com. We will also honor eligible choices made through any applicable store privacy controls. We do not claim that a particular advertising network or tracking pixel operates on this site unless it is actually used.

Access across countries

Digital services and physical delivery may involve organizations situated in more than one jurisdiction. The Bevrino operator is identified above in China, while a customer, a commerce service, or a delivery partner may be elsewhere. In those circumstances, relevant records may be accessed or processed outside the person's home country. Data protection standards can differ, and where cross-border transfer rules require an approved basis or safeguard, we apply the mechanism appropriate to the transfer and applicable law.

Retention decisions and secure handling

We assess retention by the reason the information exists rather than applying one period to all records. Technical session information may cease to be useful quickly. Transaction documentation may need to remain available for legal recordkeeping, accounting, chargebacks, warranties, or consumer claims. Support correspondence can remain relevant while a request is open and for a reasonable subsequent period where a dispute may arise. Preference records may be needed to honor an unsubscribe or other privacy instruction.

When a retention justification ends, records are deleted, anonymized, or otherwise managed in accordance with applicable duties and the capabilities of the systems involved. We use organizational and technical safeguards intended to reduce unauthorized access, inappropriate disclosure, alteration, and loss. Access is limited according to legitimate duties where practicable. Nevertheless, no Internet transmission or storage system can offer an absolute guarantee of security.

Choices and rights concerning your information

Depending on applicable law, a person may have rights to know what personal information is held, access a copy, correct an error, request deletion, restrict a use, receive portable information, object to certain processing, withdraw consent, or opt out of certain advertising or data-sharing practices. Some people may also be entitled to challenge certain automated decisions, appeal a response, or complain to a data protection authority. These rights are subject to jurisdiction-specific requirements and lawful exceptions, including the need to retain certain purchase records.

To make a request, email service@bevrino.com with “Personal Information Request” as the subject and describe the action requested. Tell us enough to identify the relevant transaction or account, but avoid including unnecessary sensitive material. We may confirm identity or authority before acting and will respond within the time required by the applicable law. Where a request cannot be fulfilled in full, we will explain the relevant reason when the law requires it. An authorized representative may act where recognized by the governing law and the necessary verification requirements are met.

Children, other websites, and changes

Bevrino is intended for customers who are legally able to shop online or who act with the involvement of a parent or guardian where required. We do not intentionally request children's personal information in a way that violates applicable law. If you believe a child has supplied information improperly, contact the Data Controller so we can investigate.

An external link can lead to a website controlled by someone else. That organization may determine its own information practices, so consult its notice before providing data. We may revise this Privacy Policy if operational practices, applicable requirements, or available privacy controls change. The current version will be made available on the website, and an additional notice or consent will be sought where required by law.

Data Controller contact: Shaanxi Henuo Junzhi Trading Co., Ltd., service@bevrino.com; telephone +86 15584695874.
Unified Social Credit Code (USCC): 91611101MAK8A24Q9L